Privacy Policy for Pied a Terre

 

At Pied a Terre, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you book a stay with us, visit our website, or interact with us in any other way. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws in Italy and the European Union.

1. Data Controller

The data controller responsible for your personal data is Pied a Terre, located at Via S. Tecla
N.56, Palazzo Capone, 2nd floor apartment 13, 84010 – Maiori (Salerno) Italy. You can contact
us at info@pdtr.it for any questions or concerns regarding this Privacy Policy.

2. Types of Personal Data We Collect

We may collect and process the following types of personal data:

• Booking Information: Name, email address, phone number, billing address, payment details, and booking history.
• Communication Data: Information you provide when contacting us via email, phone, or our website’s contact form.
• Stay Information: Dates of stay, special requests, preferences, and feedback about your experience.
• Payment Information: Credit card details or other payment methods used to make a reservation (payments are processed securely via trusted third-party payment providers).
• Website Data: Information regarding your use of our website, including IP address, browser type, and browsing behavior (via cookies and similar technologies).

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To process bookings: To manage reservations, payments, and your stay at Pied a Terre.
• To communicate with you: To send booking confirmations, reminders, pre-arrival instructions, and post-stay surveys.
• To improve our services: To analyze feedback, preferences, and interactions to enhance the guest experience.
• To comply with legal obligations: To fulfill tax, accounting, and other regulatory requirements in Italy.
• To send promotional material (with consent): If you opt-in, we may send you information about special offers, discounts, and news related to Pied a Terre. You can unsubscribe at any time.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Performance of a contract: The processing of your data is necessary to fulfill the booking agreement between you and Pied a Terre.
• Legal obligations: We may process your data to comply with legal requirements such as tax or reporting obligations.
• Legitimate interests: We may process your data to improve our services, personalize your experience, or for customer support purposes.
• Consent: For marketing communications or any other processing of data that requires explicit consent, we will ask for your consent. You have the right to withdraw your consent at any time.

5. How We Share Your Personal Data

We may share your personal data with the following third parties:

• Payment Processors: For processing payments securely, we use third-party payment services such as [Payment Provider Name(s)].
• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business, such as IT services, email providers, and booking platforms.
• Legal Compliance: We may disclose your data if required by law, to comply with a legal obligation, or to protect our rights, property, or safety.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your personal data.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your personal data under certain circumstances.
• Right to restriction: You can request a restriction on how we process your personal data.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used format.
• Right to object: You can object to certain types of processing, such as direct marketing.
• Right to withdraw consent: If processing is based on your consent, you can withdraw it at any time.

To exercise your rights, please contact us at info@pdtr.it.

9. Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. We use secure servers and encryption technology to protect your data during transmission. However, please note that no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

9. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve functionality. You can control or disable cookies through your browser settings, but this may affect your experience on our website.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to Pied a Terre website, and we are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes. Please check this page periodically for the latest information.

12. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal data, please contact us at:

Pied a Terre

Via S. Tecla N.56, Palazzo Capone, 2nd floor apartment 13, 84010 – Maiori (Salerno) Italy info@pdtr.it 

This Privacy Policy was last updated on January 20th 2025.